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M W MICHAEL WILLIAMS Contact 415-123-0012 mwilliams@address.com 123 Main Street, SanFrancisco, CA 94122 professional Summary Successful sales professional with 10+ years experience in large-scale food and retail environments. SKILLS Executive team leadership Sales Management Inventory report generation Staff training and development Client/Vendor relation Customer relations Market analysis Process Improvements Experience District Manager Sep 2009 - Current Verizon Wireless, San Francisco, CA Directed recruitment/training/staff development initiatives. Successfully increased employee retention with a positive work environment. Administered daily operations to ensure policies were adhered to by sales staff. Cultivated strong business relationships with customers to drive business. General Manager Jan 1994 - Aug 1997 Woodranch Restaurant, San Jose, CA Successfully managed a team of 18 direct reports. Developed the renovation strategy and oversaw the $110,000 store remodel. Directed departmental alignment on strategies to create strong sales. Cultivated strong franchise owner relationships to achieve high standards. Senior Executive Aug 1993 - Jan 1994 Woodranch Restaurant, San Jose, CA Administered daily operations to ensure policies were adhered to by sales staff. Cultivated strong business relationships with customers to drive business. Directed departmental alignment on strategies to create strong sales. Education Master of Arts - Operations Management Jun 2009 San Francisco State University, San Francisco, CA
Hi, I'm Michael Williams. Professional Summary Successful sales professional with 10+ years experience in large-scale food and retail environments. Implement cost control measures to ensure operations remain within company targets. Maximize bottom-line performance through P&L, merchandising, staff management, loss control and inventory management initiatives. Contact 415-123-0012 mwilliams@live.com 123 Main Street San Francisco, CA 94122 Skills Executive team leadership Inventory report generation Client/Vendor relations Market analysis Sales Management Staff training Customer relations Process Improvements Experience District Manager Sep 2009 – Current Verizon Wireless, Austin, TX USA Directed recruitment/training/staff development initiatives. Successfully increased employee retention with a positive work environment. Administered daily operations to ensure policies were adhered to by sales staff. Cultivated strong business relationships with customers to drive business. General Manager Jan 1994 – Aug 1997 Woodranch Restaurant, New York, NY USA Successfully managed a team of 18 direct reports. Developed the renovation strategy and oversaw the $110,000 store remodel. Directed departmental alignment on strategies to create strong sales. Cultivated strong franchise owner relationships to achieve high standards. Implemented process improvements to increase guest loyalty. Senior Executive Aug 1993 – Jan 1994 Woodranch Restaurant, New York, NY USA Administered daily operations to ensure policies were adhered to by sales staff. Cultivated strong business relationships with customers to drive business. Education Master of Arts, Operations Management Jun 2011 San Francisco State University, San Francisco, CA

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