Hi, I'm Michael Williams.Professional SummarySuccessful sales professional with 10+ years experience in large-scale food and retail environments. Implement cost control measures to ensure operations remain within companytargets. Maximize bottom-line performance through P&L,merchandising, staff management, loss control and inventorymanagement initiatives.Contact415firstname.lastname@example.org Main StreetSan Francisco, CA 94122SkillsExecutive team leadershipInventory report generationClient/Vendor relationsMarket analysisSales ManagementStaff trainingCustomer relationsProcess ImprovementsExperienceDistrict Manager Sep 2009 – CurrentVerizon Wireless, Austin, TX USADirected recruitment/training/staff development initiatives.Successfully increased employee retention with a positivework environment.Administered daily operations to ensure policies wereadhered to by sales staff.Cultivated strong business relationships with customersto drive business.General Manager Jan 1994 – Aug 1997Woodranch Restaurant, New York, NY USASuccessfully managed a team of 18 direct reports.Developed the renovation strategy and oversaw the $110,000 store remodel.Directed departmental alignment on strategies to createstrong sales.Cultivated strong franchise owner relationships to achievehigh standards.Implemented process improvements to increase guest loyalty.Senior Executive Aug 1993 – Jan 1994Woodranch Restaurant, New York, NY USAAdministered daily operations to ensure policies wereadhered to by sales staff.Cultivated strong business relationships with customersto drive business.EducationMaster of Arts, Operations ManagementJun 2011San Francisco State University, San Francisco, CA
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